• Trainings on SAP Technology and Basis operations.
• Content tailored to customer needs and environment
• Live examples and applications

• Discovery: Support tunderstand the new environment, functions and architecture.
• Planning: Creating a comprehensive project plan, including sizing studies, project scope, timeline, resource planning, and risk assessment.
• Realization: Realization of the project plan, management of the SAP project with the following key points:
  • Coordination and Communication: Coordination between various stakeholders including developers, consultants, end users and managers.
  • Quality Assurance: Ensuring the quality of project outputs.
  • Risk Management: Identifying potential risks and issues that may arise throughout the project.
  • Change Management processes
  • Monitoring and Control: Monitoring project progress and adherence tplan, managing emerging changes or issues
• Live Migration: Complete all project tasks, documentation, conduct a project closure review, and operationalize the new SAP system.
• Post Live Migration Support: Providing or coordinating ongoing support,
  addressing emerging problems or needs.

• Landscape Design: Creating the design of the SAP environment, including deciding on the number of systems (such as Development, Testing, and Production) and defining the roles of each system.
• Hardware and Software Requirements: Server sizes, database types, high availability, disaster recovery, network features, etc.
• Identifying hardware and software requirements, including decisions. Make sure the planned build can handle the workload and throughput.
• Installation Plan: Develop a comprehensive plan for installation, including the sequence of system installations, setting timelines, and contingency planning.
• System Installation: Execute the plan and install the SAP systems.
• Post-Installation Configurations: Set up post-installation configurations, including setting up users, entitlements, and transfers between systems.
• Testing and Verifying: Perform rigorous testing to ensure the system is working as expected. installation,
• Verify configurations and integrations and resolve any issues that arise during testing.

• Planning: Outline the upgrade or transition plan, which includes identifying need, setting goals, understanding impact, and identifying required resources and timeline. The prerequisites for the upgrade or migration are checked and met.
• Test Upgrade/Pass: Identifying potential issues, perform a test upgrade or migration in a non-production environment to understand the process and how long it takes, and to make sure the new system meets the needs.
• Troubleshooting: Any issues that occur during the test upgrade/migrate are fixed. The procedure may need to be adjusted based on the results of the test.
• Execute Upgrade/Migration: The actual upgrade or migration is performed in the production environment.
• Post Upgrade/Migrate Activities: After the upgrade or migration, tests are performed to ensure that the system is working as expected. Users are trained on any new features or changes.

Necessary adjustments are made according to user feedback.

• SAP S4HANA Readiness Control Report preparation and technical explanation
• Zero Space / Transformation strategies
• Customer’s technical requirements for data migration, data archiving or downtime optimization
• Sizing studies and hardware investment support

• Setting up system monitoring tools such as SAP Solution Manager and SAP Cloud ALM
• 24/7 proactive & reactive monitoring
  • Availability monitoring
  • Operating system and database monitoring
  • Monitoring of system logs, ABAP dumps and update errors
  • Background job monitoring
  • Customer-specific critical process monitoring
  • Output monitoring
  • External link monitoring
• Proactive monitoring to avoid potential bottlenecks
• Analyze a problematic system bottleneck and identify the root cause
• Optimizing overall system performance and aligning with SAP best proactices
• End-to-end optimization of specific business processes. User and Security Management
• User operations according to customer and SAP best practice requirements.
• Creation of manageable end user roles and profiles.
• Monitoring and support
• Audit support
• User license support
• Application of published updates and patches for known vulnerabilities to SAP systems.
• Establishing necessary internal policies.

• Activation and configuration of ChaRM functionality on the SAP Solution Manager system.
• Creation of workflows for the implementation of changes in Planning, Development, Testing and SAP systems.

• User operations according to customer and SAP best practice requirements.
• Creation of manageable end user roles and profiles.
• Monitoring and support
• Audit support
• User license support
• Application of published updates and patches for known vulnerabilities to SAP systems.
• Establishing necessary internal policies.

• Tricentis Test Automation installation and configuration for SAP solutions.